PURPOSE:
Reporting to the Subsidiary Managing Director, the Principal Officer will provide strategic and operational leadership to the Life Assurance business in Uganda, ensuring sustainable growth, regulatory compliance, and alignment with CIC Group’s and subsidiary’s strategic objectives. The role focuses on delivering innovative, customer-centric Life Assurance solutions to meet the evolving needs of the Ugandan market.
PRIMARY RESPONSIBILITIES:
A. Strategic Leadership (20% of time)
- Develop and execute the Life Assurance business strategy in alignment with the subsidiary’s and CIC Group’s vision.
- Drive product innovation, market expansion, and digital transformation to maintain competitive advantage.
- Monitor industry trends and adjust business plans accordingly.
- Formulate, implement and ensure achievement of company’s overall business strategy
- Prepare regular and periodic reports to the board for strategic direction and on achievement of planned goals
B. Business Growth & Market Development (20% of time)
- Achieve targeted revenue, policy uptake, and profitability for the Life Assurance segment.
- Identify and pursue growth opportunities through bancassurance, tied and independent agency networks, brokers, and digital platforms.
- Oversee marketing initiatives to enhance brand awareness and customer engagement.
C. Product Development & Customer Solutions (15% of time)
- Lead the design and development of Life Assurance products tailored to customer needs and market dynamics.
- Ensure products are priced competitively and meet regulatory requirements.
- Integrate customer feedback into continuous product improvement.
D. Regulatory & Compliance Oversight (15% of time)
- Serve as the designated Principal Officer for Life Assurance as per the Insurance Regulatory Authority (IRA) Uganda requirements.
- Ensure compliance with all Life Assurance regulations, corporate governance standards, and industry codes.
- Maintain strong relationships with the IRA and other relevant regulatory bodies.
E. Operational Excellence (10% of time)
- Oversee underwriting, claims, and policy administration processes to ensure efficiency and customer satisfaction.
- Implement effective governance, risk management, and control frameworks.
- Drive process improvements and cost efficiencies.
F. Financial Management (10% of time)
- Prepare and manage the Life Assurance budget and financial plan.
- Monitor performance against targets and take corrective action where necessary.
- Ensure prudent financial management and optimal resource utilization.
G. Stakeholder Engagement (5% of time)
- Develop and maintain strong relationships with customers, intermediaries, regulators, and industry associations.
- Represent the Life Assurance segment in industry forums, conferences, and media engagements.
H. People Leadership (5% of time)
- Lead, mentor, and develop the Life Assurance team to achieve business objectives.
- Promote a performance-driven, customer-focused culture.
- Ensure succession planning and leadership development within the segment.
| Key Skills, Knowledge, Experience and Behavioral Competencies | |||||||||||||
| Academic and Professional Requirements:
Experience Required:
Skills and Competencies: · Strategic thinking and execution. · In-depth understanding of life assurance products and distribution channels. · Strong relationship-building and negotiation skills. · Financial acumen and analytical skills. · Excellent communication and stakeholder engagement skills. · Leadership and team development capabilities. |
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| CIC Insurance Values | |||||||||||||
| CIC Group is committed to providing excellent service, spur further growth and employees are required to align their behavior to the following core values as critical to driving their performance;
· Integrity- Be fair and transparent · Dynamism- Be passionate and innovative · Performance- Be efficient and results driven · Co-operation- Live the Co-operative spirit |
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 18th November 2025 Please note only short-listed candidates will be contacted. If you do not hear from us by 1st December 2025 consider your application unsuccessful.