About Us
CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.
We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.
CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.
About the Role
The role holder will be responsible for ensuring accurate and timely receipting, bank and premium reconciliations, IPF management and debt follow-up.
Key Responsibilities
- Check remittances (RTGS, EFT, IPFs, Mpesa) and facilitate receipting within 24 Hrs
- Review all daily transaction entries to verify the correctness and completeness of the captured data and advise on required actions;
- Maintain IPF schedules and follow up with the bank on settlement
- Liaise with internal departments (finance, operations, IT, underwriting and business to resolve reconciliation issues within allowed TAT
- Maintain accurate records of reconciliation activities and adjustments.
- Escalate unresolved issues and aged reconciling items appropriately.
- Ensure timely follow-up and clearance of outstanding items in reconciliation
- Tracing and pursuing long outstanding debtors and where possible issue demand letters and escalate for cancellation
- Match receipts and payments against invoices, premiums and debtor accounts.
- Follow up on missing bank debits, receipts and supporting documentation
- Maintain accurate reconciliation schedules and ageing reports.
- Support clearing of outstanding and unreceipted transactions.
- Prepare daily/weekly reconciliation and exception reports.
- Support month-end and quarterly account closure and signoffs.
- Ensure reconciliation issues are escalated within agreed turnaround times.
- Assist with process improvement, automation and data quality initiatives.
Who We’re Looking For
Essential Knowledge/Skills and Experience Required:
- Bachelor’s Degree in Business related field.
- Professional Qualification in CPA, ACCA, CCP is an added advantage.
- Minimum of 1 year of experience.
- Experience in general insurance or financial services industry is an added advantage
Key Competencies
- Strong analytical and reconciliation skills
- High attention to detail and data accuracy
- Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 1st October, 2026. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st October, 2026 consider your application unsuccessful.
CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.
N/B: This job advert is open to both internal and external candidates.