COMMUNITY OUTREACH OFFICERS

CIC Microinsurance is seeking to recruit Community Outreach Officers to be assigned to our branches in the following areas:

Embu, Meru, Kiambu, Nyeri, Machakos, Mombasa, Bomet & Naivasha

The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.

This role offers an attractive performance-based incentive and override commissions.

Key Responsibilities

• Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
• Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
• Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
• Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
• Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.

Qualifications

• Minimum of a Diploma in a business-related field.
• A Bachelor’s degree is desirable.
• Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
• Excellent communication, presentation, and interpersonal
• Strong negotiation and problem-solving
• Proven experience in community engagement, sales, or field mobilization will be an advantage.
• Age: 25 years and above.

How to Apply

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CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement
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DECLARATION

I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced
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