About Us
CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.
We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.
CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.
About the Role
Reporting to the Branch Manager, the role holder will be responsible for evaluating, pricing and prescribing the terms to apply on risk proposals so as to deliver the desired loss ratio and profitability. He/She will also key in the underwriting information into the system and generate debits, endorsements and Policy documents.
Key Responsibilities
- Accept or reject risks (quotations) in line with the set underwriting guidelines;
- Issue certificates, yellow cards, debit notes and valuation letters to customers. Process IPF and asset confirmation forms
- Prepare policy documents
- Process extensions, renewals, follow up on lapses, refunds
- Process endorsements (Adjusting of policies), cancellations, credit notes and follow up valuation reports
- Mentor and coach new staff in the department
- Reconcile underwriting entries, certificates usage regarding intermediaries/direct accounts
- Prompt handling and response to customer enquiries once received.
- Adjust the renewal prelist to ensure the accuracy of premiums and policy coverage two months before the renewal date.
- Run production reports regularly.
- Handle claim booking and follow up on claims.
Who We’re Looking For
Essential Knowledge/Skills and Experience Required:
- Bachelors Degree in Business, Actuarial or a relevant field
- Progress in Diploma in Insurance (IIK or ACII)
- Minimum of Two (2) years’ relevant experience
Key Competencies:
- Excellent communication and presentation skills
- Problem solving skills
- Excellent interpersonal skills
- Good negotiation skills
- Good analytical skills
- Computer literate in MS Office and other office applications
- Understanding of the working environment /competitors
- Technical competence in insurance
- Basic knowledge of regulations by AKI and IRA
Why Join Us?
Joining CIC Insurance Group as an Assistant Underwriter gives you the opportunity to grow your underwriting expertise within a leading and trusted insurance brand. You will gain hands-on experience in risk assessment, policy management, and client engagement while contributing to the company’s profitability. CIC offers a collaborative environment, opportunities for professional growth, and exposure to diverse insurance solutions across the region making it an ideal place to build a strong and rewarding career..
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 29th April, 2026. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st May, 2026 consider your application unsuccessful.
CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.
N/B: This job advert is open to internal applicants only.