About Us
CIC Insurance Group is a leading cooperative-based insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.
We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.
CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. You will be part of a team that is shaping the future of financial protection across Africa.
About the Role
Reporting to the Underwriting Manager – Technical, the role holder will join the team and drive growth within the Marine, Liability, and Travel products sectors. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong relationships with clients, and developing strategies to expand our product offerings in the market.
Key Responsibilities
Market Research and Analysis:
- Conduct market research to identify trends, opportunities, and competitors in the Marine, Liability, and Travel insurance sectors.
- Analyze customer needs and recommend appropriate product offerings to meet their requirements.
Business Growth & Sales Strategy:
- Develop and implement business development strategies to expand the customer base and increase revenue for Marine, Liability, and Travel products.
- Build a pipeline of new clients and prospects through networking, referrals, and cold outreach.
- Collaborate with the marketing team to create targeted campaigns for new business acquisition.
Client Relationship Management:
- Establish and maintain strong relationships with key clients and stakeholders in the Marine, Liability, and Travel sectors.
- Serve as the primary point of contact for client inquiries, complaints, and requests.
- Regularly meet with clients to understand their needs and propose appropriate solutions.
Product Knowledge and Consultation:
- Stay updated on industry trends, insurance regulations, and product developments in the Marine, Liability, and Travel sectors.
- Provide clients with accurate information about products, policies, and services.
- Assist clients in selecting appropriate coverage and tailor solutions to meet their specific needs.
Sales Targets and Reporting:
- Meet and exceed individual sales targets and goals.
- Prepare regular reports on sales performance, market trends, and competitor activities.
- Provide insights and recommendations to senior management regarding business opportunities and strategic direction.
Collaboration with Internal Teams:
- Work closely with the pricing, underwriting, claims, and customer service teams to ensure smooth delivery of services and products to clients.
- Coordinate with the product development team to provide feedback on market needs and help in the creation of new or improved offerings.
Negotiation and Contract Management:
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- Lead negotiations for new contracts and renewals with clients, ensuring that terms and conditions are aligned with company objectives.
- Assist clients with claims and contract management issues as needed.
Who We’re Looking For
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.
- Minimum of 5 years of experience in business development, sales, or account management, with a focus on Marine, Liability, or Travel insurance products.
Key competencies
- Proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills with the ability to build strong relationships with clients.
- Analytical mindset with the ability to conduct market research and make data-driven decisions.
Why Join Us?
Joining CIC Insurance Group as a Business Development Officer – Marine, Liability & Travel offers an exciting opportunity to drive growth in specialized insurance lines within a leading regional financial services organization. In this role, you will build strategic relationships with clients and intermediaries, identify emerging market opportunities, and deliver tailored insurance solutions that protect businesses and individuals against complex risks. Working closely with underwriting, pricing, claims, and product development teams, you will influence product innovation, expand market share, and contribute directly to the Group’s revenue growth.
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply clearly indicating the position being applied for.
The application should reach us by close of business on 10th August 2026. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st August 2026 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.