PURPOSE:
Responsible for receiving and processing claims for provider payment.
PRIMARY RESPONSIBILITIES:
- Receiving of claims- Ensure all claims received are verified, well stamped and keyed in for future reference.
- Dispatch received invoices, mails and claim books to respective sections
- Dispatch claim forms and other relevant documents to providers
- Respond to walk in customer enquiries
- Prepare valid received claims for scanning
- Scan, index, and upload prepared invoices and reference to Document Management System
- Facilitate disposal of claim documents as per approved disposal procedure
- Verification of correct billing of E-claims
- Registration of claims in the system for provider payments
- Follow up on registration and reconciliation of provider statements to ensure closure.
- Attend to customer and service providers’ queries and complaints promptly and professionally.
| Key Skills, Knowledge, Experience and Behavioural Competencies | |||||||||||||||
Academic and Professional Requirements
Experience Required:
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If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 3rd February, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 28th February, 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.