PURPOSE:
Reporting to the Group Director, People & Culture, the incumbent will play a critical role in shaping and cultivating an organizational culture that aligns with our values and business goals. They will be responsible for creating and implementing strategies that drive cultural transformation, support employee relations, and enhance the overall well-being of our workforce. They will work closely with senior leadership, People & Culture (P&C) teams and stakeholders across the regions to develop initiatives that promote a positive workplace environment, foster engagement, and maintain a high level of employee satisfaction.
PRIMARY RESPONSIBILITIES:
Culture Change Leadership
- Lead the design and execution of culture change initiatives to ensure alignment with business objectives, values, and vision.
- Partner with senior leadership to create and implement programs that foster an inclusive, innovative, and high-performing culture.
- Champion diversity, equity, and inclusion (DEI) efforts, ensuring they are embedded in the organizational culture and day-to-day operations.
- Develop and implement communication strategies to reinforce cultural values and behavior across all levels of the organization.
- Monitor the effectiveness of culture initiatives and adjust programs as necessary to achieve long-term cultural transformation.
Employee Relations
- Oversee and manage employee relations functions, ensuring a positive and productive workplace environment.
- Managing employee relations issues, including conflict resolution, disciplinary processes, employee grievances and non-performance management.
- Develop and implement policies and practices that promote fairness, respect, and consistency in employee relations.
- Lead the development and delivery of training programs for managers and employees to enhance communication, conflict resolution, and overall employee engagement.
- Manage internal investigations, including complaints and grievances, ensuring compliance with legal and company policies.
Wellness Programs
- Lead the design, development, and implementation of comprehensive employee wellness programs, including physical, mental, and financial well-being.
- Collaborate with external wellness partners to provide resources and initiatives that support employee health and work-life balance.
- Evaluate and measure the success of wellness programs, making recommendations for improvements and innovations.
- Promote wellness initiatives through communication and engagement strategies to ensure high participation and awareness.
Employee Engagement and Communication
- Develop and execute employee engagement strategies that support a positive, motivating work environment.
- Lead employee surveys and feedback programs, analyzing results and developing action plans to improve engagement and satisfaction.
- Create regular communication channels (e.g., newsletters, town halls, etc.) to keep employees informed about wellness, culture initiatives, and employee relations matters.
- Act as a trusted advisor to leadership on employee sentiment, culture trends, and emerging workplace issues.
Change Management:
- Support the management of organizational change initiatives by providing cultural and emotional support to employees during transitions.
- Develop change management strategies to ensure smooth transitions for employees during mergers, restructures, and other significant company changes.
- Foster resilience and adaptability in the workforce by creating programs that equip employees to manage and thrive in change.
Leadership & Team Management
- Oversee and provide strategic direction to the Employee Relations, Change Management, and Wellness teams, including direct supervision of respective team members.
| Key Skills, Knowledge, Experience and Behavioural Competencies | |||||||||||
Academic and Professional Requirements
Experience Required:
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| Skills and Competencies:
· Proven experience in leading culture transformation initiatives within a large, complex organization. · Strong knowledge of employment laws and regulations. · Excellent communication, interpersonal, and negotiation skills. · Ability to manage multiple projects and priorities in a fast-paced environment. · Strong leadership abilities with a collaborative, hands-on approach to driving change. · Demonstrated ability to influence at all levels of the organization and build strong relationships with key stakeholders. · Passion for employee well-being and creating a positive, inclusive workplace. |
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| CIC Insurance Values | |||||||||||
| CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behaviour to the following core values as critical to driving their performance;
· Integrity- Be fair and transparent · Dynamism- Be passionate and innovative · Performance- Be efficient and results driven · Co-operation- Live the Co-operative spirit |
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 19th March 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 30th April 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.