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HEAD OF DEBT RECONCILIATION

  • Full Time
  • Nairobi
  • November 5, 2024

PURPOSE:

Responsible for ensuring CIC account receivable are reconciled and signed off with the respective intermediaries and clients. 

PRIMARY RESPONSIBILITIES:

  • Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum.
  • Monitoring debtor balances to ensure a reduction in debtor’s DSO; Ensuring credit and collection policies and procedures are followed within your team.
  • Clients and intermediary visitation, calls and emails chasing from debtors.
  • Liaise with sales Managers regarding overdue/disputed accounts
  • Disputes review on a weekly basis with escalation to GCFO as appropriate.
  • Dealing with overdue accounts that have gone into dormant including liaising with third party recovery agencies.
  • Liaison with underwriting and claims department for closure of reconciling items
  • Resolution of recon items and ensure closure
  • Monthly sign –off of the intermediary balances with the respective debtors
  • Preparation of debt reconciliation monthly reports to be table to credit control strategy committee.
  • Responding to relevant client and intermediary’s enquiries; Processing and reconciliation of invoices; Checking and posting of receipts to accounting systems.

Academic, Professional and Technical Competencies

These are defined as:

Proficiency Level Description  
Essential E
Desirable D

Academic and Professional Requirements

Particulars Detail Specific Field or Qualification Need

Type

Education Degree ·         Bachelor’s degree in business related field      E
  Professional Qualifications ·         CPA (K) E
    ·         Certifications in credit control is an added advantage D

Behavioral Competencies

These are defined as:

  Proficiency Level  Proficiency Definitions
Level 3

 

Intermediate

(I)

 

•     Applies the competency in difficult situations.

•     Requires occasional guidance.

•     Frequently questions the status quo and looks for new ways of doing things.

•     Proactively confronts challenges in job role.

•     Regularly applies coaching and mentoring skills to team.

Level 2

 

Basic (B) •     Applies the competency in somewhat difficult situations.

•     Requires frequent guidance.

•     Knows when and where to refer.

•     Requires regular coaching and mentoring to attain required standards in job role

Level 1 Aware (A)

 

•       Applies the competency in the simplest situations.

•       Requires close and extensive guidance.

 

Core Competencies Proficiency Required
1. Customer Focus I
2. Business Acumen I
3. Driving Innovation I
4. Driving Business Performance I
5. Negotiation and Influence I
6. Effective Communication I

 

Leadership Competency Proficiency Required
                1.         Planning and organizing I
                2.         Accountability I
                3.         Quality Decision Making I
                4.         Building Partnerships I
                5.         Continuous Learning I
                6.         Emotional Intelligence I
                7.         Conflict Management I

 

Academic, Professional and Technical Competencies Required:

Essential Knowledge/Skills and Experience Required:

·         Minimum of 5 years’ relevant experience.

 Desirable Knowledge/Skills and Experience Required:

  • Strong knowledge of debt management, collections, reconciliation.
  • Excellent communication and presentation skills
  • Problem solving skills
  • Excellent interpersonal skills
  • Good analytical skills

 

Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position)
The role holder may be required to travel to distant branches or wherever the Company has interest.

Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification

 

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:  https://cic.co.ke/career/ clearly indicating the position being applied for.

The application should reach us by close of business on 5th November 2024. Please note only shortlisted candidates will be contacted. If you do not hear from us by 30th November 2024 consider your application unsuccessful.

N/B: This job advert is open to internal and external candidates.

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