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HEAD OF PARTNERSHIPS, SALES & DISTRIBUTION

  • NAIROBI
  • July 10, 2025

PURPOSE:

Reporting to the Managing Director, Microinsurance, the role holder will provide strategic leadership in driving CIC Microinsurance’s market expansion through development and execution of partnership strategies, channel innovation, and sales excellence. The role will be accountable for revenue growth, partner ecosystem development, and expanding insurance access to underserved populations through inclusive distribution models 

PRIMARY RESPONSIBILITIES:

  1. Strategy and Planning
  • Lead the formulation and execution of CIC Microinsurance distribution and partnerships strategy.
  • Set ambitious but achievable sales and growth targets aligned to the strategic plan.
  • Develop geographic expansion and channel rollout roadmaps.

 

  1. Partnership Development
  • Identify, engage and onboard strategic partners (Co-operatives, Banks, MFIs, fintech’s Educational institutions, Religious institutions, Self-help groups, aggregators).
  • Negotiate and manage MoUs and contracts with partner institutions.
  • Conduct regular reviews with key partners to ensure mutual value creation.

 

  1. Sales & Distribution Management
  • Oversee zonal sales operations and field force productivity.
  • Implement sales performance management systems including KPIs, incentives, and reporting tools.
  • Guide recruitment, training, and development of the sales team.
  • Expand hybrid distribution models including digital, agency, cooperative, and embedded insurance.

 

  1. Channel Innovation & Expansion
  • Monitor and optimize channel performance and cost-effectiveness.
  • Collaborate with Business Excellence function and Product teams to deploy tech-enabled delivery.
  • Feed market intelligence into product development and customer service design.

 

  1. Market & Product Support
  • Support pilots and product launch through partner and field force mobilization.
  • Champion customer-centric delivery models to improve uptake and retention.

 

  1. Monitoring, Evaluation & Compliance
  • Provide weekly and monthly reports on distribution performance, partner impact, and risk areas.
  • Ensure compliance with insurance regulations, anti-fraud protocols, and contractual terms.
  • Maintain proper documentation and audit trail of partnership activities.
Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

Particulars Detail Specific Field or Qualification 
Education Bachelor’s Degree. Bachelor’s Degree in Business Administration, Marketing, Insurance, Economics, or related field.
    Master’s Degree or Executive MBA is an added advantage.
  Professional Qualification Professional insurance certification (AIIK, ALMI, ACII or equivalent) preferred.

 Experience Required:

 Description Required years of experience
Relevant Experience A minimum of 10 years’ experience in sales, partnerships, or distribution roles, with at least 5 years in a senior leadership position
Skills & Knowledge Required:

·        Proven success in leading financial inclusion, inclusive insurance, or cooperative-based distribution.

·        Experience working with aggregators, community-based organizations, or financial inclusion institutions is highly desirable.

·        Solid understanding of digital and alternative distribution models in emerging markets.

Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position)
·        The role holder may be required to travel to distant branches or wherever the Company has any interest.

·        Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 10th July, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st July, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

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