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HEAD OF SUPPLY CHAIN, FACILITIES, AND ADMINISTRATION

  • Full Time
  • Nairobi
  • May 9, 2025

PURPOSE:

Reporting to the Group Chief Finance Officer, the Head of Supply Chain, Facilities, and Administration is responsible for the strategic leadership and operational efficiency of the Group’s procurement, logistics, facilities, and administrative functions. The role ensures streamlined sourcing, cost-effective supplier relationships, well-maintained facilities, and responsive administrative services across the business. This function is pivotal in supporting business continuity, compliance, and operational excellence.

PRIMARY RESPONSIBILITIES:

  1. Strategic Leadership and Planning
  • Develop and implement integrated strategies for supply chain, facilities, and administration that align with the Group’s operational and financial goals.
  • Lead policy development for procurement, asset management, administration, and office operations.
  • Develop KPIs and performance dashboards to monitor service levels, cost efficiencies, and compliance.
  • Automation of procurement workflows, asset tracking, and facilities management to enhance efficiency, visibility, and compliance across the Group’s operations
  1. Procurement and Supply Chain Management
  • Oversee end-to-end procurement processes, including sourcing, tendering, evaluation, contract management, and supplier performance monitoring.
  • Lead negotiations for major contracts to optimize value for money, quality, and service delivery.
  • Drive supplier segmentation, risk assessment, and compliance with Group procurement policies and public procurement requirements where applicable.
  • Collaborate with user departments to ensure timely procurement and distribution of goods and services.
  1. Logistics and Inventory Oversight
  • Oversee logistics planning, and inventory control for supplies, promotional materials, and operational stock.
  • Ensure accurate and efficient stock reconciliation, movement tracking, and periodic stock audits.
  • Implement automation and technology to streamline inventory and logistics operations.
  1. Facilities Management
  • Ensure safe, functional, and well-maintained offices and facilities across all Group locations.
  • Manage preventive and reactive maintenance, utility services, and lease administration in coordination with Legal and Finance.
  • Drive sustainability and energy efficiency initiatives across the Group’s buildings and offices.
  1. Administration Oversight
  • Oversee administrative operations including cleaning, security, travel coordination, equipment allocation and disposal, courier services, and office support.
  • Ensure proper allocation, usage, tracking, and disposal of office equipment such as laptops and printers, in liaison with ICT and Finance.
  • Provide guidance to the Administration Manager in planning and improving administrative services.
  1. Financial and Compliance Oversight
  • Prepare and manage the departmental budget including procurement savings targets, facilities maintenance, and admin costs.
  • Ensure full compliance with internal controls, procurement regulations, and audit requirements.
  • Mitigate operational risks by implementing appropriate controls, SLAs, and emergency response measures.
  1. Team Leadership and Development
  • Lead and mentor a high-performing team across supply chain, facilities, and admin functions.
  • Oversee performance appraisals, capacity-building initiatives, and succession planning.
  • Foster a culture of accountability, customer focus, and continuous improvement.
Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

Particulars Detail Specific Field or Qualification 
Education Bachelor’s Degree Degree in Supply Chain Management, Procurement, Engineering, Business Administration, or related field.
  Professional Qualification Master’s degree or professional certification (e.g. CIPS, CSCP, IFMA) is an added advantage.

Experience Required:

 Description Required years of experience
Relevant experience Minimum 10 years of relevant experience, with at least 5 in senior leadership in supply chain or facilities management

 Skills and Competencies

  • Experience working in a regulated industry and managing multi-site operations preferred.
  • Strong strategic thinking and operational planning.
  • In-depth knowledge of supply chain, procurement, facilities, and administration.
  • Excellent contract negotiation and supplier relationship management skills.
  • Strong leadership and people development capabilities.
  • High level of integrity, financial acumen, and problem-solving skills.
  • Proficiency in ERP systems (e.g. Microsoft Dynamics AX) and supply chain tools.
CIC Insurance Values
CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behaviour to the following core values as critical to driving their performance;

·         Integrity- Be fair and transparent

·         Dynamism- Be passionate and innovative

·         Performance- Be efficient and results driven

·         Co-operation- Live the Co-operative spirit

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 9th May, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 30th June, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

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