PURPOSE:
Reporting to the ICT Infrastructure Manager, the role holder will be responsible for ensuring design, implementation and management of on-premise and cloud systems and building & maintaining ICT infrastructure for CIC Group. The role shall be involved in creating and managing scalable compute resources, overseeing data storage, cost optimization, providing support, and troubleshooting issues to ensure seamless operations.
PRIMARY RESPONSIBILITIES:
- Administration of AD/DNS/DHCP, Office 365 suite, servers and virtualized environment to ensure efficiency including server and compute resources allocation, management and patching
- Administration of Network Storage infrastructure that serves the Group systems
- Designing, building, and managing highly secure, scalable, and available architectures both on cloud and on-premise to meet business needs
- Maintain documentation of existing systems and update them to reflect changes in the environment.
- Deploy Operating System patches and upgrades on a regular basis, and upgrade administrative tools and utilities within the systems and configure / add new services as necessary to ensure effective service to end users
- Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity
- Train system users where necessary and assist in support of the business applications as and when required
- Vendor management including ensuring vendor performance & service level agreements are met and issues are resolved in a timely manner
- Prepare and submit monthly reports on the performance of CIC’s systems
| Key Skills, Knowledge, Experience and Behavioural Competencies | |||||||||||||
Academic and Professional Requirements
Experience Required:
Skills & Knowledge Required:
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| CIC Insurance Values | |||||||||||||
| CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behaviour to the following core values as critical to driving their performance;
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If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 30th May, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 30th June, 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.