PURPOSE:
Reporting to the Software Engineering Manager within the Digital and Innovation Department, the Senior UI/UX Designer will be pivotal in crafting superior customer-centric user experiences solutions across our digital platforms. The successful candidate will spearhead the design of our digital channels and user experiences across products and platforms. This is a strategic and hands-on leadership role ideal for someone who is not only highly creative and detail-oriented but also capable of translating business needs into intuitive, user-centric designs and interfaces. The candidate will be responsible for establishing and scaling the design practice within the organization, setting standards, processes, and strategies that will guide brand and product design initiatives company-wide.
PRIMARY RESPONSIBILITIES:
- Collaborate with product managers, stakeholders, and engineers to understand business requirements and translate them into intuitive wireframes, low-fidelity prototypes, and high-fidelity mock-ups.
- Lead and execute end-to-end design processes, from discovery and user research to final delivery.
- Define and implement a scalable design system and style guide to ensure consistency across products and platforms.
- Own the visual and interaction design of key digital channels including web, mobile, and internal platforms.
- Use tools like Figma to develop design concepts, flows, and prototypes with pixel-perfect accuracy.
- Develop and evolve the organization’s design methodology, processes, and best practices.
- Establish and grow a design department from the ground up, including recruitment, mentorship, and training of new designers.
- Champion brand consistency, accessibility, and innovation across all design touchpoints.
- Conduct user testing and feedback loops to iterate and improve designs.
- Partner with marketing, development, and leadership teams to align product and brand goals.
Key Skills, Knowledge, Experience and Behavioural Competencies | ||||||||||
Academic and Professional Requirements
Experience Required:
Skills & Knowledge Required:
· A passion for design, innovation, and continuous improvement Preferred/Bonus Skills –
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CIC Insurance Values | ||||||||||
CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behaviour to the following core values as critical to driving their performance;
· Integrity- Be fair and transparent · Dynamism- Be passionate and innovative · Performance- Be efficient and results driven · Co-operation- Live the Co-operative spirit
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If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 25th July, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st August, 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.