PURPOSE:
To grow retail revenues from the commercial market by leading a team of Marketing Executives and ensuring high performance, compliance, and excellent customer service.
PRIMARY RESPONSIBILITIES:
- Provide daily leadership, coaching, and performance management to a team of Marketing Executives to drive revenue growth and deliver world-class retail service.
- Conduct regular field visits with team members, offering on-the-ground support, mentorship, and feedback.
- Train the team on insurance products, customer onboarding processes, and sales techniques.
- Monitor and manage daily sales activities and productivity, including SME production tracking.
- Ensure full compliance with company policies and regulatory guidelines in all retail acquisitions.
- Oversee follow-up on policy renewals and premium debt collections from both retail and SME clients under the team’s portfolio.
- Plan and execute market activations and sales storms in targeted locations to generate qualified leads.
- Conduct regular client visits to strengthen relationships and enhance customer retention.
- Compile and submit accurate weekly and monthly performance reports for the team.
- Carry out any other duties as assigned from time to time.
| Key Skills, Knowledge, Experience and Behavioural Competencies | |||||||||||
Academic and Professional Requirements
Experience Required:
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| Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position) | |||||||||||
| · The role holder may be required to travel to distant branches or wherever the Company has any interest.
· Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification. |
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 23rd May, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st July, 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.