Nairobi
Posted 3 days ago
Closes: September 11, 2025

PURPOSE:

Reporting to the supervisor- policy administration, the underwriting assistant will evaluate, analyse and implement the terms applied on risks proposed so as to deliver the desired loss ratio and profitability.

PRIMARY RESPONSIBILITIES:

Conduct preparation of debits, credits and policy document and contract issuance.
Process premium refunds to customers
Monitor and track liquidity of client fund accounts.
Issue and approve quotations within specified limits.
Promptly respond to customer/partner enquiries and feedback.
Facilitate policy documentation process to achieve timely issuance of cover, debits, policy documents and endorsements.
Manage renewal process to achieve the set turnaround time and retention.
Co-ordinate endorsement and debiting activities to ensure quality and excellent customer service for assigned accounts
Review existing risks, recommend and implement risk mitigation measures.
Propose review of departmental business processes and systems to meet the changing business needs and client expectations.
Conduct reconciliation of underwriting issues relating to claims, finance and other supporting functions.
Propose cancellation and suspension of policies due to non-payment

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Particulars	Detail	Specific Field or Qualification
Education	Bachelor’s Degree.	Bachelor’s degree in a related field.
	Professional Qualification	Insurance related or Actuarial professional qualification is an advantage

Experience Required:

Description	Required years of experience
Minimum experience in similar role	1

Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position)

· The role holder may be required to travel to distant branches or wherever the Company has any interest.

· Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 11^thSeptember, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 31^st October, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

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CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement
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I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced
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UNDERWRITING ASSISTANT

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